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NextGen Home Security
Most popular articles
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One of my life-safety devices is reporting low battery
Find out what to do when one of your devices is reporting a low battery.
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My keypad is beeping or the yellow triangle light is on
Find out what you need to do when your keypad is beeping or the yellow triangle light is on.
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Emergency contact lists
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My smoke detector is making a chirping sound
Find out what to do when your smoke detector is making chirping sounds.
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Download app for iPhone
Learn how to download the Bell Aliant NextGen Home Security app on your iPhone.
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Set up alerts triggered by certain conditions or device state
Learn how to add an alert to notify you when certain conditions occur such as a door opening or closing.
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Test my system
Learn how to test your system
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Watch live video from a specific camera
Learn how to see live video from a specific security camera in your home or on your property.
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Set a zone to be bypassed
Find out how to exclude motion-detected alarms from particular zones while you are away from home.
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Detailed System user guide
Download the detailed system guide for the Bell Aliant NextGen Home Security keypad.
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Download app for Android
Find out how to download the Bell Aliant NextGen Home Security app on your iPad.
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Pets triggering alarm
Learn how to prevent your pet from triggering a false alarm.
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Change my system access codes
Learn how to change your access code using your keypad.
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Delete video or picture clips
Learn how to delete security pictures or video clips to the hard drive of your computer.
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What happens when an alarm goes off
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45612 Remote On/Off/Dim Light Switch
Download the user guide for the Remote On/Off/Dim Light Switch(45612).
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Change how notifications are sent
Learn how to change your notifications
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How do I know if one of my life-safety monitors has a low battery
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Email video or picture clips
Find out how to email security pictures or video clips.
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Access the online portal
Find out how to access the online portal.